Our Core Services:

• Complete claims filing to insurance carriers (Primary, Secondary, and Tertiary)
• Claims follow-Up (a review of all outstanding claims)
• Coding input and assistance when claims are denied (e.g., CPT code is missing appropriate modifier)

Patient Billing - Comprehensive patient billing services, including:

• Answering all patient billing questions
• Patient Account Statement preparation, mailing, and follow-up
• Repeat patient statements
• Phone calls concerning outstanding balances
• Placement with outside collection agency with prior approval by practice

Software:

• We use one of the most recognized web-based software companies in the USA
• Meets all HIPAA compliancy
• Complete disaster recovery (tested regularly)

Practice Management Software Implementation:

• Review of current accounts with recommendations to practice
• Conversion of demographic patient data into new software
• Data entry of current financial information into new software

Training:

• Identification of current employee training needs
• Scheduled one-on-one training of staff